A licensed veterinarian must examine your puppy within 72 hours of delivery. If your puppy, in the opinion of both veterinarians, (buyers and sellers) has any physical problems considered to be life threatening, we will provide you with a healthy replacement puppy of equal value.

We must be notified at once at the onset of a problem, in writing, with a report from the veterinarian. If the puppy is returned to us, all shipping charges are the responsibility of the purchaser. A returned puppy must be returned to us in good condition. To qualify for this guarantee, you must have kept the puppy under the care of a licensed veterinarian. The care must include all vaccinations recommended by the veterinarian.

Should the puppy die of a birth defect within one year, we will provide a replacement puppy. To qualify for this guarantee, you must have kept the puppy under the care of a licensed veterinarian. The care must include all vaccinations recommended by the veterinarian. To make a claim, you must bring a signed certificate from the veterinarian stating the cause of death and a copy of ALL of your puppy's health records. This must include an autopsy and laboratory report.

Replacement puppy will be mutually agreed upon by both parties and will be from comparable bloodlines. It is understood that the replacement puppy may not be from the exact parents of the original puppy. However, it is our desire to please, and we will work with our buyers to ensure satisfaction.

No puppy shall be euthanized without seller's knowledge and consent (except in an extreme case where humane treatment requires immediate attention).

If the purchaser decides not to return a puppy that has a problem that is covered by our guarantee, this does not mean you forfeit your guarantee. We may reimburse a portion of the purchase price allowing you to keep the puppy. This will be at our discretion. This amount will not exceed one-third of the purchase price.

NOTE: There is NO guarantee against hypoglycemia, coccidiosis, parasites and viral or bacterial infections. There are certain disorders that may be caused by environmental factors, for example: allergies, thyroid dysfunction and demodectic mange that are not covered by this guarantee. No joint problems are covered; this includes hips, knees or any other joints. Buyer must research the breed and understand that the confirmation of the breed invites certain problems. None of these are covered.

Buyer is aware that Dogs/Puppies are prone to heat stroke and will be responsible to provide an environment that is healthy for their puppy.

All vet charges incurred by the purchaser are the sole responsibility of the purchaser and will under no circumstances be paid by us.

Royal Valley Kennels agrees to take back any dog/puppy (with all necessary paperwork), at any time after warranty expires, at no cost to Royal Valley Kennels if the new owner is unable to keep it. (However we may assist in shipping charges) This will ensure that the dog/puppy's future welfare is not jeopardized by being in a home where it is not wanted or placed in a shelter. Any dispute or litigation concerning this health guarantee that cannot be settled by Royal Valley Kennels and new owner must be settled in Tuscarawas County, Ohio. This is only to protect us against fraud and con artists.

Our puppies are sold as PET QUALITY puppies. We do not guarantee your puppy to be able to sire or whelp puppies. There is NO guarantee on the color or size of this puppy now or as an adult. Please do not take your puppy into public places, unless absolutely necessary, until the puppy has had all of its vaccinations (as recommended by your veterinarian) to ensure immunity against disease.

We ask that you purchase Health Insurance for your pet. Make sure you understand what your insurance covers. It would be best if you involved your vet in the selection of a policy. He/She could best advise you on what coverage you would likely need for your Puppy. Having insurance would ensure that you could give your dog the care it needs immediately. Thank you for purchasing a puppy from us. It is our desire that you and your new puppy will spend many years of companionship together.

PLEASE NOTE THAT IF YOU PURCHASE A PUPPY FROM US WITHOUT RETURNING OUR CONTRACT/SALES AGREEMENT within 30 days of receiving your puppy; YOUR HEALTH GUARANTEE IS NULL AND VOID AND SOLD AS IS. WE WILL NOT GUARANTEE THE HEALTH OF YOUR PUPPY. THIS CONTRACT IS PUT IN PLACE TO MAKE A HAPPY TRANSACTION BETWEEN BUYER AND SELLER. EVERY CUSTOMER IS SENT THIS CONTRACT WHEN THEY PURCHASE A Royal Valley Kennels PUPPY.